Alan Carr and Deliveroo Launch the ‘You Do Yule’ Hotline to Help Navigate Festive Awkwardness

This year, Deliveroo is stepping in to sprinkle some seasonal sanity across the UK. Teaming up with national treasure and comedy powerhouse Alan Carr, the delivery giant has launched the ‘You Do Yule’ Hotline—a festive lifeline designed to help Brits speak their truth, no matter how awkward, overdue, or stocking-stuffer sensitive it may be.

Christmas may be the most magical time of the year, but let’s be honest: it also comes with enough pressure to make even the most seasoned elf crack. From rigid traditions to jam-packed social calendars and the annual “whose turn is it to host?” debate, the festive season can feel less Ho Ho Ho and more No No No.

A Hotline for Honest Huns

Running from 2–7 December, the WhatsApp-based hotline invites celebrators and Scrooges alike to submit their Christmas conundrums via voice note. In return, select users will receive a personalised Alan Carr message—delivered in peak persuas-hun style—to pass along (or keep for themselves as a festive pep talk).

Whether you need help telling your boss you’d rather be horizontal in a fleece onesie than attending another round of networking drinks, or you’re ready to break the news to your mother that this year’s gravy is… shop-bought (gasp), Alan is prepared to do the talking for you.

As Alan puts it:
“Think of me as your personal elf—on hand to deliver your festive truths for you. Need help saying no nicely or yes proudly? I’ve got you.”

Brits Are Buckling Under Christmas Pressure

The hotline arrives just as new Deliveroo research reveals what many of us suspected: Brits are drowning in festive obligations.

• 85% of people prioritise everyone else’s Christmas over their own.
• 60% avoid honesty for fear of hurting feelings.
• 50% say yes to plans they secretly intend to cancel later.
• 24% rely on white lies to escape festive duties.
• 13% have actually faked an illness.

And the cherry on the Yule log? 42% say the thing most likely to improve their Christmas is simply doing what they want.

Enter Alan, equipped with charm, wit, and the unique ability to get away with saying the unsayable—ideal for telling loved ones you’re fully stocked on socks this year or that your annual visit is going to be a Zoom cameo instead.

Deliveroo Delivers More Than Dinner

Beyond emotional support, Deliveroo is also prepared for every mistletoe mishap: emergency cheese for the Friendsmas board, last-minute Secret Santa salvation, self-care essentials for a solo festive night in, or a pizza-shaped break from turkey overload. With delivery from favourite partners in as little as 25 minutes, the brand is leaning into the idea that Christmas—real Christmas—is about doing whatever makes you feel merry.

A Deliveroo spokesperson explains:
“Our hotline is all about giving Brits permission to do the festive season their way… delivered with a cheeky smile and a bit of magic.”

How to Reach Alan Carr’s Festive Hotline

The You Do Yule Hotline is open 2–7 December, from 9am–9pm, via WhatsApp:

07564 986940
or
 wa.me/447564986940

Simply record a voice note explaining your dilemma and send it in. If you’re chosen, Alan Carr will drop a personalised voice note right into your inbox—ready to forward to whoever needs to hear a little holiday honesty.

What a sleigh, indeed.

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